Contact Us

We are here to help you with any questions, concerns, or requests regarding our products and services. Please use the following information to reach out to us:

Store Name: Secret Reborn
Address: 46 Llys Cynon, Hirwaun, Aberdare, CF44 9PR, United Kingdom
Email: contact@secretreborn.com
Website:
rebornsecret.store


Customer Support

  • Email Support: We aim to respond to all enquiries within 24–48 hours on business days.

  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT).

  • Enquiries received outside of business hours will be handled on the next working day.


How to Reach Us

  1. General Enquiries
    For information about our products, orders, or store policies, please email us at contact@secretreborn.com

  2. Order Assistance
    If you need help with your order, please include your order number in your message so we can assist you more efficiently.

  3. Returns & Refunds
    For returns or refund requests, please review our Returns & Refund Policy first and then contact us via email with the details.