The average delivery time is 5 to 12 days. For more remote locations, this time may extend up to 20 days.

Yes! We believe we make and sell products of the highest quality, which is why we offer a warranty on all our products.

No, the materials used to make our dolls are specially selected and rigorously tested to ensure they are hypoallergenic and safe for all skin types. Our dolls are crafted using SilkFlex™ silicone, an innovative material designed to be completely allergy-free, non-toxic, and gentle to sensitive skin. You can enjoy your Secret Reborn doll with complete peace of mind!

Yes, we ship in a plain rectangular box, without labels, images, or descriptions. We always prioritise the customer’s privacy and safety.